DUE to covid-19 restock timelines for products is unknown & Shipping Delays are normal

Returns + Exchanges

You are welcome to exchange product for product, within 30 days from purchase with email receipt. Alternatively, if you are unhappy with the product, you may return products for a refund within 14 days from purchase. Refunds on returned products will be sent once the product has been shipped back and received and inspected.

For exchanges please note the customer is responsible for shipping costs of online exchanges (both ways). 

Products must be unworn, unwashed, unused and have the original tags intact. 
If the item you're sending back, arrives covered in pet hair, it will be sent back and you will not receive a refund. 

Because of the delicate nature of maps and other artwork they are not available for return or exchange.

If you wish to make a return please contact me for the correct return address. jackie@madeforthelake.com

 

Sale items are all final sale and can not be returned of exchanged.

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