Returns + Exchanges

You are welcome to return product within 14 days from the date you receive it through Canada Post (Tracking number can be used for reference of this).  Refunds on returned products will be sent once the product has been received and inspected. 

Because of how small my business is, and how much volume has increased recently, I am no longer able to process exchanges manually. If you need a new size or colour, you may place a new order. 

For returns please note the customer is responsible for all shipping costs. 

Products must be unworn, unwashed, unused. If the item you're sending back, arrives covered in pet hair, it will be sent back and you will not receive a refund/ will not be eligible for a refund. Essentially it should be sent back in the same condition it was when you received it. Just looking for a little respect of the items and my business. 

Because of the delicate nature of maps, stickers and other artwork they are not available for return or exchange.

If you wish to make a return please contact me for the correct return address. jackie@madeforthelake.com

Sale items are all final sale and can not be returned of exchanged.