You are welcome to return product within 14 days from the date you receive it through Canada Post (Tracking number can be used for reference of this).
Products must be unworn, unwashed, unused. And must be in the same condition as you received it.
Refunds on returned products will be sent 1-7 business days once the product has been picked up from Canada Post and inspected. You’ll know I received your return once you get the return refund email. I visit my P.O. Box once a week to pick up returns.
Final Sale Items mean Final Sale, there are no exceptions. Prices are heavily discounted and do not qualify for returns in any capacity. Please do not ask for an exception.
A common Curtesy note: A 10% cleaning / de-wrinkly fee will be deducted from each returned item that is covered in pet hair and / or is wrinkled beyond a normal amount. This fee is to pay for the time it will take to remove pet hair and / or steam your returned item back to “new”. This is a small business, every returned item is added back to inventory to send to another lovely human. Please kindly return your items the same way you received them.
Please ensure your name or Order # is on it so I know who to refund your money to. You can find your order # in your order confirmation email if you need it! Otherwise the email or full name used is all good too!
The Return Mailing Address is:
PO BOX 151
Please note the customer is responsible for all shipping costs. Shipping is very pricey, and a difficult cost to eat as a small business with tighter profit margins than the big companies (big companies have unfortunately set bars that small businesses just can not meet in this scenario), so please take extra care when ordering, double check measurements listed on each product and compare them to similar clothing you already own. If there's a measurement you'd like that I don't list I'd be happy to send it to you!
Because of the delicate nature of maps, stickers and other artwork they are not available for return or exchange.