Returns can be made on an order within 14 days from the date you receive it through Canada Post (Tracking number can be used for reference of this).
If you need a new size or colour you will need to place a new order for that item.
Products must be unworn, unwashed, unused and in the same condition as you received it, please!
٭↟ Holiday Extension ↟٭
If you're purchasing ahead of time for a holiday gift, items can be returned by January 9th 2024. This means that they must be in the mail and shipped by that date. There are no additional extensions beyond that date. If the gift receiver wishes to make the return (rather than the original purchaser) a credit on a gift card can be provided to an email address. Please take extra care of your items during this extended return period. Wrap them up safe in a clean scent free bag to ensure they stay in the same condition as they were received or they will be returned back and not eligible for a refund or credit.
Refunds on returned products will be sent 1-7 business days once the product has been picked up from Canada Post and inspected. You’ll know I received your return once you get the return refund email. I visit my P.O. Box once a week to pick up returns.
Final Sale Items mean Final Sale, there are no exceptions. Prices are heavily discounted and do not qualify for returns or exchanges in any capacity.
A common Curtesy note: A 10% cleaning / de-wrinkly fee will be deducted from each returned item that is covered in pet hair and / or is wrinkled beyond a normal amount. This fee is to pay for the time it will take to remove pet hair and / or steam your returned item back to “new”. This is a small business, every returned item is added back to inventory to send to another lovely human. Please kindly return your items the same way you received them.
Please ensure your name or Order # (Or email if you're returning a gift) is located in the return so I know who to refund your money to (or email a gift card too). You can find your order # in your order confirmation email if you need it! Otherwise the email or full name used is all good too!
The Return Mailing Address is:
PO BOX 151
Please note the customer is responsible for all shipping costs. Shipping is very pricey, and a difficult cost to eat as a small business with tighter profit margins than the big companies (big companies have unfortunately set bars that small businesses just can not meet in this scenario), so please take extra care when ordering, double check measurements listed on each product and compare them to similar clothing you already own. If there's a measurement you'd like that I don't list I'd be happy to send it to you!
Because of the delicate nature of maps, stickers and other artwork they are not available for return or exchange.